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Reflexis Systems, Inc.
Company typePrivate
IndustryEnterprise Software
Founded2001
FounderPrashanth Palakurthi
Headquarters,
United States
Number of locations
Dedham, Massachusetts, Kennesaw, Georgia, Basingstoke, United Kingdom, Düsseldorf, Germany, Bogotá, Colombia, Pune, India
Area served
Worldwide
ProductsStorePulse, Workforce Manager, Labor Budgeting, Labor Forecasting, Labor Scheduling, Employee Self-Service, Time & Attendance, Task Manager, KPI Activator, StoreWalk, ReflexisPlus, Advanced Analytics & Reporting
Websitewww.reflexisinc.com

Reflexis Systems, Inc. is a workforce management and task execution software provider headquartered in Dedham, Massachusetts, United States. Reflexis provides centralized workload planning and store communications, automates retail operations, and reduces costs.[1] Reflexis' customers included retailers such as Staples, The Home Depot, TJX Companies,[2] Dick's Sporting Goods, CVS, McDonald's,[3] Dollar General, AutoZone,[4] and Cabela's.[5]

History

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Reflexis was founded in 2001 by Prashanth Palakurthi.[6] Since 2001, Reflexis has participated in 4 rounds of funding. In total, Reflexis has raised $44.4 Million. Reflexis' last funding round was on Apr 02, 2017 for an Undisclosed amount.[7]

Staples Inc., an office supply chain store, began using the Reflexis Task Manager solution in June 2002.[8] In January 2004, The Home Depot, a home improvement and construction products and services retailer, started carrying out corporate merchandising and promotional policies with Reflexis’ web-based task management system. The Home Depot conducts store walk audits and self-assessment surveys with the task management solution.[9] Pep Boys, an aftermarket auto parts retailer implemented Reflexis’ Task Manager in February 2006.[10]

Hannaford Brothers Company, an American supermarket chain, implemented Reflexis’ system in February 2007.[11][12] Hannaford Brothers Company chose Reflexis’ system after a four to six month collaborative discovery with Food Lion to study how The Home Depot and Staples were benefiting from the system.[11] In August 2007, Dick’s Sporting Goods and 24 Hour Fitness began using Reflexis solutions.[13][14] Retail Info News Systems featured Reflexis’ Next-Gen Workforce Management via Mobile on the “Innovation 2010 Preview” in December 2009.[15] Books-a-Million, a bookstore chain, implemented Reflexis’ Retail Execution Management in May 2010.[16] Lead411 named Reflexis one of Boston’s “hottest technology companies” in June 2010.[17]

Murphy USA implemented Reflexis Task Manager in July 2012.[18] CIO Review named Reflexis one of 2014’s 20 Most Promising Retail Tech Solution & Consulting Providers.[19] In 2015, Rockler Woodworking and Hardware, which provides woodworking and do-it-yourself supplies, tools, and media implemented Reflexis' store execution and compliance solutions.[20] Forbes named Reflexis one of the best enterprise software startups to work for in 2016.[21]

Solutions

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The company offers ReflexisPlus, a suite of cloud-based, pre-configured task management, retail auditing, and mobility solutions for small-to-mid size retailers;[22] StorePulse, a modern real-time execution solution;[23] and Task Manager, a retail task management solution. It also provides Workforce Manager, a workforce scheduling solution; Employee Self-Service that allows employees to manage their schedule while giving store managers the final say; Time and Attendance, a time entry, labor tracking, and time costing solution; mobility solutions; and Advanced Analytics and Reporting (powered by IBM Cognos Business Intelligence) that enables retailers to build and share reports and analysis based on historical and current data stored by solutions.[24] The company delivers its solutions over the cloud and on mobile devices.[25]

Real-Time Execution

  • StorePulse

Labor Operations

  • Workforce Manager
    • Labor Budgeting
    • Labor Forecasting
    • Labor Scheduling
  • Employee Self-Service
  • Time & Attendance

Store Execution

  • Task Manager
  • StoreWalk

Small & Mid-Sized Retailers

  • ReflexisPlus

Reporting

  • Advanced Analytics & Reporting

Acquisitions

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  • Enfotrust Networks[26]

References

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  1. ^ Communications, Edgell. "Operations: Demand-Driven Workforce". Retrieved 2016-10-06.
  2. ^ "Dedham workforce software provider to Staples, T.J. Maxx". Retrieved 2016-10-06.
  3. ^ "Reflexis to Accelerate Growth with Investment from Great Hill Partners | Great Hill Partners". Great Hill Partners. 2017-04-03. Retrieved 2017-05-10.
  4. ^ "Reflexis Highlights Omni-Channel And Labor Operations Excellence At NRF 2015". www.innovativeretailtechnologies.com. Retrieved 2017-05-10.
  5. ^ "Cabela's implements Reflexis Task Manager and StoreWalk". Retrieved 2017-05-10.
  6. ^ "Prashanth Palakurthi: Executive Profile & Biography - Businessweek". www.bloomberg.com. Retrieved 2016-10-07.
  7. ^ "Reflexis Company Profile | Owler". www.owler.com. Retrieved 2016-10-25.
  8. ^ "Staples Sharpens Promotions Management Reflexes" (PDF).
  9. ^ Peters, Kurt. "The Home Depot improves employee productivity with web-based store planner". Retrieved 2016-10-07.
  10. ^ "Measure Store Execution With Workforce Management". www.innovativeretailtechnologies.com. Retrieved 2016-10-07.
  11. ^ a b Communications, Edgell. "Taking Retail to Task". Retrieved 2016-10-07.
  12. ^ "Task Management Speeds Up Recalls at Hannaford". supermarketnews.com. Retrieved 2016-10-07.
  13. ^ Communications, Edgell. "Getting It Done". Retrieved 2016-10-07.
  14. ^ "24 Hour Fitness Adds RetailAction Suite". Retrieved 2016-10-07.
  15. ^ Communications, Edgell. "Innovation 2010 Preview". Retrieved 2016-10-07.
  16. ^ Communications, Edgell. "Fine Tuning the Workforce". Retrieved 2016-10-07.
  17. ^ "Lead411 launches "Hottest Companies in boston-companies" awards". www.lead411.com. Retrieved 2016-10-07.
  18. ^ "Internal Affairs". CSP Daily News. Retrieved 2016-10-07.
  19. ^ "CIO Review Magazine Unveils '20 Most Promising Retail Technology Providers 2014'". CIOReview. Retrieved 2016-10-07.
  20. ^ "Rockler improves store workflow with Reflexis". Retrieved 2016-10-25.
  21. ^ Columbus, Louis. "The Best Enterprise Software Startups To Work For In 2016, Based On Crunchbase & Glassdoor". Forbes. Retrieved 2016-10-25.
  22. ^ "Reflexis Announces Family of Task Management and Compliance Auditing Solutions for Mid-Sized and Small Retail Chains at NRF 2015 | Business Wire". www.businesswire.com. Retrieved 2016-10-25.
  23. ^ "Reflexis Systems: New Retail Solutions Increase Sales: from Omni-Channel to Stores". retail.cioreview.com. Retrieved 2016-10-25.
  24. ^ "Reflexis Advanced Analytics & Reporting". ibm.com. Retrieved 2016-10-25.
  25. ^ "Reflexis Systems, Inc.: Private Company Information - Businessweek". www.bloomberg.com. Retrieved 2016-10-25.
  26. ^ "Reflexis Systems Expands Retail Execution Software". Retrieved 2016-10-07.
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Category:Business software companies Category:Companies based in Massachusetts Category:Privately held companies based in Massachusetts Category:Dedham, Massachusetts